Hundreds of cameras are in operation at our customers all over the World. They are essential to operate the machines or production lines on which they are installed.
A well-organized and managed remote assistance service guarantees efficiency and safety in technical support and savings in terms of time and costs. Our team of technicians will support you wherever you are, through our remote support programs, to solve any problem, whether it concerns machine assistance or application development.
Thanks to our remote assistance software (Imago Assistance, available in the Download area) which is characterized by reliability, simplicity and safety, we are able to connect in real-time to the camera in use on your line, just as if we were on site. Our connection is on protected bandwidth, ultra-efficient all over the world, without call charges, with or without operator on the machine.
